Make the Most out of your Member Content

You have lots of members-only content that you have worked hard to create and you want to make sure your customers get the most out of it – and you also want to attract new visitors and turn them into paying customers at the same time too? Then you've come to the right place! Monocle can make your Squarespace Member Sites searchable, and advertise your member content effectively.

How to set it up

Here is what to do if you want to make your member content searchable:

1. In the Monocle Search admin interface, open you site and navigate to the "Member Sites" menu item in the side bar.

1. Under "Member Site credentials", enter the credentials for a member site user (not your Squarespace account credentials!). This could be an account you have set up for testing purposes, or one you have created specifically for Monocle. Monocle needs this account to crawl the pages (i.e. read what's in them). Click the "Set credentials" button when you're done.

2. Optionally, edit the label's visibility on the bottom of the page.

That's it! You're good to go – give it a whirl!

Troubleshooting

Navigation settings

If your member site's content isn't showing up despite your best efforts, your choice of navigation settings might be what is throwing us off.

• In order for Monocle Search to be able to index your Member Site, make sure the default value for "Member Navigation Settings" is enabled by opening the "Member Navigation Settings" menu (1) and choosing the first option in the menu (2) called "Replace Main Navigation".

• After switching to this option, recrawl your site from the Monocle Search interface. Your sites should now be indexed.
• If you cannot keep the "Replace Main Navigation Menu" setting in Squarespace, for example because your design won't allow it, feel free to switch back to the setting you had before once we have crawled the site. Your member sites will still be searchable.

You might, on rare occassions, have to repeat these steps. In particular if your domain changes as we'll then do an entirely fresh crawl of your site and again no longer be able to find your Member Site pages.

We are aware this is an unsatisfying workaround. If this is an issue for you, please reach out to support@monocle-search.com. It's important for us to hear feedback so we know what to prioritize in future development efforts.

Missing content

If the search results include content from your Member Site but some content appears to be missing, please double check whether the user you configured Monocle Search to authenticate as is one that has access to the full contents of your Member Site!

This can happen if you offer mutliple different plans or tiers, that grant different levels of access to the Member Site. Our search engine will only be able to index as much content as the user you configured it with has access to.